Volunteer

Divided into teams, our committed volunteers oversee everything from stage, house management and box office to sales, site maintenance, greeting festival-goers, and assisting with on-site activities. Have a look at our different opportunities and apply today!

    All time and positions subject to change depending on the demands of the Festival

    DOWNLOAD OUR POSTER AND SHARE IT!

    Box Office and Information Agent

    The volunteer works with the Festival Staff at the onsite box-office, which is usually open from 8:45am – 4:00pm every day of the Festival. Because of the nature of this job, we appreciate volunteers who can work for several days. The box office generally needs 4 – 6 volunteers each day.

    • Taking orders and filling out our forms
    • Selling tickets
    • Tracking sales
    • Checking and confirming arrival lists for school groups
    • Schlepping – carrying items to/from the office and storage trailer
    • Other tasks as assigned by the box-office manager

    Report to: Box Office Manager

    Shift: The daily volunteer shift may be 4 hours or 8 hours.

    Greeter

    The Ottawa Children’s Festival has a unique feature that requires greeters to meet busloads of school children and escort them to the performance venues. The children arrive, accompanied by their teachers and chaperones. The greeters meet the bus, check the arrivals against a daily list provided by the box-office, and escort each group to the appropriate performance gate. School buses start arriving 45 minutes before the first performance of the day.
    This job is outdoors and requires a lot of walking. 3 – 6 greeters are required for each school-day of the Festival.

    • Monitor arrival of school buses
    • Make contact with teachers and chaperones in charge of groups
    • Check school information against box-office listing
    • Confirm information to Head Greeter
    • Escort group to the appropriate performance gate
    • Return to bus-stop and do it all over…

    Report to: Group Sales Coordinator

    Shift: 8:45 am – 2:30 pm

    Site Host

    A dining tent is maintained throughout the Festival. It is a gathering place for volunteers, staff and performers to relax, enjoy a cup of coffee, a light lunch and unwind. The Site Host is responsible for maintaining the tent, tidying up and other light house-keeping duties as required. The host may also be asked to ‘troubleshoot’, relay messages, etc. This job requires good social skills. 2-3 hosts are required for each day of the Festival.

    • Cleaning tables, setting up chairs
    • Greeting people
    • Tidying up at the end of the shift

    Report to: Dining Tent

    Shift: 9:00 am – 3:00 pm

     

    Site Maintenance

    The Festival is held on the grounds of a museum, a public facility. It is important to maintain and to leave the grounds as clean and as accident free as possible. The Site Maintenance crew is responsible for ensuring the grounds are safe and clean, especially because our audience comprises mainly of children. 4-6 volunteers are required for each day of the Festival.

    • Walking
    • Lifting and carrying
    • Being alert to potential hazards
    • Moving and assembling furniture
    • Clean-up, etc.

    Report to: The Volunteer Coordinator

    Shift: 10:30 am – 4:00 pm throughout the Festival and later during the tear-down

     

    Traffic Control

    The traffic control volunteer directs buses and family vehicles to appropriate parking lots, informs drivers of street closures during the Festival and monitors the pedestrian flow on roads within the grounds of the Festival. The volunteer also provides general Festival information and directs visitors to various venues on site. This position is outdoors, requires a lot of walking and familiarity with the daily schedules for the Festival. 2-4 volunteers are required each day of the Festival.

    • Direct traffic to parking lots and drop-off sites
    • Monitors pedestrian traffic and cross-walks
    • Provide Festival information to visitors
    • Guide people to various Festival venues: box-office, performance tents

    Report to: The Volunteer Coordinator

    Shift: On school days, volunteers are required 8:45 am – 3:00 pm. On other days of the Festival the times are 9:00 am – 3:00 pm. Shifts may vary within those time periods.

     

    Ushers

    Ushers assist and report to the House Managers at the performance venues. They prepare the venue before and after each performance. Scanning tickets, seating the audience and ensuring the house rules are being observed (e.g. use of cameras and audio equipment). Sometimes, ushers are asked to perform additional tasks, especially when large numbers of school children are in the audience. 2–3 ushers are required for each performance during the entire Festival. 16–20 ushers are required each day.

    • Prepare House before and after each performance
    • Collect tickets at the gate
    • Open and close the gate as instructed by the House Manager
    • Hand out programs
    • Seat audience
    • Enforce house rules when necessary
    • Other tasks as assigned by the House Manager

    Report to: The House Manager

    Shift: 8:45 am – 4:00 pm (may vary sometimes)

    Imagineland

    The Imageinland area comprises of tents that provide workshops and activities.  It is a fun, friendly, and bilingual space for adults and kids of all ages to explore their creativity.  Bilingual volunteers preferred.

    Report to: The Volunteer Coordinator

    Shift: 8:45 am – 4:00 pm

    Floaters

    We’ll need your help! The Festival is a very exciting time and things can change on a dime. Floaters are an integral part to making sure everything is running smooth. This is a great opportunity to gain lots festival experience!

    Report to: The Volunteer Coordinator

    Shift: 8:45 am – 4:00 pm