Frequently Asked Questions

Please feel free to contact us if you have any other questions or concerns about the Festival.

You can send us an email ( or you can give us a call at 613-241-0999
Office Hours: Mon-Fri (9:00 am to 5:00pm) / Sat-Sun (Closed)

What are the Festival hours?

Weekdays: 9:30am – 2:30pm
Weekends: 10:00am – 4:00pm

Note:  Festival will be remain open for any evening shows (as listed in the programme and on the ticketing page).  Onsite activities follow regular Festival hours as listed above.

Are there any hidden fees in the pricing?

HST is already included in the cost. There is an additional $1.12 processing fee per ticket.

How much do activities cost?

All on-site activities are included with your show ticket with the exception of Kromatik Face Painting

If you’d like to participate in the Tread On It! t-shirt printing activity, please bring your own old t-shirt to customize!

Can I bring my infant?

Infants under 9 months are admitted for free. However, they must sit on a guardian’s lap.

Is there reserved seating?

No, please arrive early! First come, first seated.

What if we are late to a show?

Latecomers will be admitted only at a suitable break in the performance.

Can we take photos or take videos?

You can’t take photos or videos of any of the performances.

How do I know if a show is age appropriate for my child?

Guidelines have been developed to ensure that the material and the theatrical experience are age appropriate. You will find age recommendations on every performance page. Still wondering if you can bring your child to a certain show? Give us a call at 613-241-0999!

Will we be able to purchase refreshments and food?

Yes, a variety of vendors and artisans will be on-site.

Where can I find directions to LeBreton Flats.

You can check out the map here!

Is there parking available?

There is parking available at the War Museum and street parking available in the surrounding neighborhoods.

Will tickets be available at the entrance?

Certainly, you can purchase tickets to any of our performances at the gate. Please check the schedule to make sure tickets are still available for the show.

How accessible are the performances?

All of our performances are fully accessible.  Please review our Accessibility Policy here.

Where can I find more information about attending the Festival as a school or class?

We have a full page of information just for educators located here.

Are there bike racks at the Festival?

There will be bike racks available at the park.

Is it permissible to bring food and beverages to the Festival site?

Please feel free to bring your own picnic lunch. We also encourage you to support our local suppliers who will offer a variety of options!